FareFlight Travels

1. About This Website

FareFlightTravels.us is managed by a marketing and advertising service provider on behalf of World's Travel LLC, an IATA-accredited travel agency (IATA License No. 14017953) authorised to sell and service airline tickets. All flight booking and travel services are fulfilled by World's Travel LLC. We are an independent travel agency and are not affiliated with or endorsed by any airline.

2. Information We Collect

We may collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, nationality, and passport or government-issued ID details required for flight reservations.
• Contact Information: Phone number, email address, and mailing address.
• Travel Information: Origin and destination cities, travel dates, cabin class preferences, frequent flyer numbers, and special service requests (e.g., meal preferences, wheelchair assistance).
• Payment Information: Credit or debit card details processed through secure, PCI-DSS compliant payment gateways. Card data is not stored on our servers after the transaction is processed.
• Call Records: Calls to our phone number may be recorded for quality assurance, training, and dispute resolution purposes. You will be notified of recording at the start of the call.
• Technical Data: IP address, browser type, device type, pages visited, and session duration collected via cookies and similar tracking technologies when you visit our website.
• Communications: Emails or other messages you send to us.

3. How We Use Your Information

• Processing and confirming flight reservations on your behalf.
• Sending e-tickets, booking confirmations, itinerary updates, and relevant travel alerts.
• Handling secure payment processing and preventing fraudulent transactions.
• Complying with airline and government requirements including Passenger Name Records (PNR) and Advance Passenger Information (API).
• Providing post-booking support including changes, cancellations, and refund processing.
• Improving service quality through agent training and call quality reviews.
• Sending promotional offers and information where you have opted in or where permitted by applicable law.
• Complying with applicable legal obligations, regulatory requirements, and law enforcement requests.

4. Legal Basis for Processing

• Contract Performance: Processing is necessary to complete your booking and provide the requested travel services.
• Legal Obligation: We are required to share passenger data with airlines and government authorities as mandated by US and international law.
• Legitimate Interests: We process data to operate our business effectively, prevent fraud, and improve our services.
• Consent: For marketing communications, where we rely on consent, you may withdraw it at any time by contacting us.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share it with:

• Airlines and Global Distribution Systems (GDS): Passenger details are transmitted to book your reservation.
• World's Travel LLC: As the IATA-accredited agency fulfilling your booking, they receive all necessary passenger and booking data.
• Payment Processors: Secure third-party processors handle card transactions under strict PCI-DSS compliance standards.
• Government Authorities: Airlines are legally required to submit API and PNR data to US Customs and Border Protection, TSA, and equivalent international agencies.
• Service Providers: IT support, email delivery, and analytics providers operating under strict confidentiality agreements.
• Legal Compliance: When required by law, court order, or to protect the rights and safety of our business, staff, or others.

6. Cookies and Tracking Technologies

Our website uses the following types of cookies:

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us understand site traffic and visitor behaviour (e.g., Google Analytics).
• Advertising Cookies: Measure the effectiveness of our digital advertising campaigns (e.g., Google Ads conversion tracking).

You may manage or disable cookies through your browser settings. Disabling certain cookies may impact site functionality.

7. Data Retention

• Booking and transaction records: Retained for a minimum of 7 years for tax, legal, and dispute resolution purposes.
• Call recordings: Retained for up to 12 months unless required longer for dispute resolution.
• Marketing preferences: Retained until you withdraw consent or opt out.
• Website analytics data: Retained for up to 26 months.

8. California Privacy Rights (CCPA)

California residents have rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at contact@fareflighttravels.us or call (888) 412-2404.

9. Data Security

We implement appropriate technical and organisational measures to protect your data including encrypted payment processing, secure server infrastructure, and restricted access controls. Despite best efforts, no internet transmission is completely secure. In the event of a data breach, we will notify affected individuals as required by applicable law.

10. Your Rights

• Access: Request a copy of personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your data where no longer required.
• Opt-Out: Opt out of marketing communications at any time.
• Portability: Request data in a portable, machine-readable format where applicable.

To exercise any rights, contact us using the details below. We respond within 30 days.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. For bookings involving minor passengers, the accompanying adult is responsible for providing accurate information on their behalf.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected in the updated date at the top of this page. Continued use of our services following any update constitutes acceptance of the revised policy.

13. Contact Us