Refund Policy
Last Updated: January 1, 2025 | FareFlightTravels.us
This Refund Policy outlines the conditions under which refunds may be available for flight bookings made through FareFlightTravels.us. Refund eligibility is primarily determined by the fare rules of the issuing airline. Please read this policy carefully before confirming any booking.
1. Overview
FareFlightTravels.us is managed by a marketing and advertising service provider for World's Travel LLC (IATA License No. 14017953). Because we book airline tickets on your behalf, refund eligibility is governed primarily by the airline's own fare conditions. Our role is to submit cancellation and refund requests, communicate options, and advocate for the best outcome available under the applicable fare rules.
To initiate a cancellation or refund request, call us immediately at (888) 412-2404 or email contact@fareflighttravels.us. Acting quickly gives you the most options.
2. Refund Eligibility by Fare Type
| Fare Type | Refund Eligibility | Notes |
|---|
| Fully Refundable | Cash refund available (minus fees) | Airline penalty and our service fee may apply depending on notice |
| Partially Refundable | Government taxes and fees recoverable | Base fare typically forfeited; taxes usually refundable |
| Non-Refundable | No cash refund on base fare | Airline travel credit may be available; taxes recoverable |
| Basic Economy / Promo | Non-refundable; often non-changeable | Fully forfeited on cancellation in most cases |
Your specific fare conditions are communicated before you confirm your booking. If you are unsure of your fare type, call us at (888) 412-2404 before cancelling.
3. 24-Hour Free Cancellation (US DOT)
For tickets booked for US-originating itineraries at least 7 days before departure, the US Department of Transportation (DOT) requires airlines to offer either a free 24-hour hold or a full refund if cancelled within 24 hours of purchase. We apply this benefit where the airline extends it. Our service fee may still be retained in accordance with this policy.
4. Airline Cancellation Penalty Schedule
For refundable fares, airlines generally apply cancellation penalties that increase as the departure date approaches. The following is a general illustration only — actual penalties vary by airline, fare class, and route:
| Notice Period | Typical Airline Penalty | Potential Refund |
|---|
| Within 24 hrs of booking (7+ days before departure) | No penalty (US DOT) | Full refund for qualifying US itineraries |
| 7+ days before departure | Low to moderate fee | Majority of fare minus fee and our service charge |
| 3–6 days before departure | Moderate to significant penalty | Partial cash refund or airline credit |
| 0–48 hours before departure | High penalty (often 100%) | Government taxes only, where applicable |
| No-Show | Full forfeiture | No refund in most cases |
5. Our Service Fees
- Booking Service Fee: Applied at the time of booking. Non-refundable in all cases.
- Cancellation Processing Fee: Applied when we process a cancellation on your behalf. Amount disclosed before processing.
- Amendment Fee: Applied for changes to travel dates, routes, or passenger details in addition to any airline-imposed change fees.
- All service fees are strictly non-refundable regardless of the reason for cancellation or change.
6. Airline-Cancelled or Significantly Changed Flights
If the airline cancels your flight or makes a significant schedule change (typically a departure time change of 2+ hours, or a routing change), you are generally entitled to one of the following options:
- Rebooking on the next available flight at no additional charge.
- Rebooking on an alternative date or route of your choice, subject to availability.
- A full refund of the unused ticket value to your original payment method.
Airline cancelled your flight? Call us immediately at (888) 412-2404. Under US DOT regulations and international passenger rights frameworks, you are entitled to a full refund if the airline cancels. We will manage the entire claim and follow up until your refund is received.
7. How to Request a Cancellation or Refund
- Step 1: Call (888) 412-2404 as soon as you decide to cancel. Acting promptly maximises your options.
- Step 2: Have your booking reference (PNR), passenger name(s), travel dates, and reason for cancellation ready.
- Step 3: Alternatively, email contact@fareflighttravels.us with full booking details and your cancellation request.
- Step 4: Our agent reviews your fare conditions, advises on the refundable amount and applicable fees, and presents all available options before proceeding.
- Step 5: Upon your approval, we submit the cancellation and refund request to the airline and provide you with a cancellation reference number.
8. Refund Processing Timelines
- Credit and debit card refunds typically post within 7–20 business days after airline approval.
- Some airlines may take up to 30–45 business days during peak demand periods.
- Airline travel credits are governed by the airline's own validity periods and redemption conditions.
- Refunds are returned exclusively to the original payment method used at booking.
- Our service fees are deducted from the total refund amount before disbursement.
9. Non-Refundable Situations
Refunds will NOT be issued in the following circumstances:
- Non-refundable, Basic Economy, or promotional fare tickets.
- Cancellations submitted after the scheduled flight departure time.
- No-show bookings where the passenger did not board and did not cancel in advance.
- Partially used tickets where travel has commenced on any segment.
- Denied boarding due to passenger failure to meet documentation, health, or compliance requirements.
- Our booking, cancellation, or amendment service fees — non-refundable in all circumstances.
- Ancillary purchases (seat fees, extra baggage) subject to the airline's own non-refundable terms.
10. Disputes and Chargebacks
If you have a billing concern or believe a refund is owed, please contact us directly at (888) 412-2404 before initiating a chargeback with your bank or card issuer. Filing a chargeback without first attempting resolution with us may delay any legitimate refund, result in booking cancellation, and complicate resolution of your case. Chargebacks filed without merit may be contested.
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